Service & Support

With over 35 years’ experience, we are dedicated to serving you like no other adhesive company.

We grow our business by working with our customers in an open, transparent way and offering the best solution for each application. When an Intact® product works for you, then it works for us. This win-win approach helps us to advance together and keep production going.

Keep production going™

We offer a complete service plan aimed at enhancing efficiency and reducing costs.

Audits

Production line and consumption audits
Book an Audit

We offer free, regular production line and consumption audits to check that the adhesive process is running correctly, leaving you free to focus on running your factory. We offer expertise in the following areas:

  • Correct storage and health and safety relating to the adhesive
  • Consumption checks on any working line
  • Thermal imaging checks on the hotmelt equipment
  • Advice and troubleshooting on the application equipment
  • Advice on new products/launches, with free sample bond testing in our laboratory prior to production to save you time.

Lab Testing

Finding your perfect solution
Find out more

Our fully equipped laboratory in Watton, Norfolk enables us to develop and test adhesive solutions that fully meet the performance level expected by our customers.

On-site Trials

Keep production going
Book a trial

We aim to provide solutions that will improve your productivity, reduce costs and increase production. If we can’t help, it’s likely that we know someone who can. Our trials are carried out professionally, with utmost respect for your employees.

Call us on 01953 882899 to arrange a trial.

We will do our utmost to help solve adhesive issues without a hardsell approach.

Machine Servicing

All machinery needs servicing from time to time
Book an Engineer

Our engineers are highly skilled and qualified, with over 35 years’ experience. Why not call us now to arrange a service to get your glue system back up and running efficiently?

Alternatively, we can arrange scheduled maintenance, if you prefer. Call 01953 882899

How can we help?

Select your service, submit the form and we’ll be in contact.

Audits
Audits
Lab Testing
Lab Testing
On-site Trials
On-site Trials
Training
Training
Maintenance
Maintenance
Spare Parts
Spare Parts